Baby Gold is a jewelry store that offers an exquisite collection of fine custom engraved 14k gold jewelry. Located in the heart of Los Angeles, the store is a treasure trove for mothers and children alike who are looking for something truly special. The store takes great pride in crafting every piece of jewelry with utmost care and attention to detail, making sure that each piece is a unique work of art that will be treasured for years to come. From delicate necklaces to elegant bracelets, every piece in the store is a testament to the store's commitment to quality and craftsmanship. What's more, Baby Gold offers free shipping to make it easier for customers to get their hands on their favorite pieces. Whether you are looking for a special gift for a loved one or simply want to treat yourself to something beautiful, Baby Gold is the perfect place to find it.
I just wanted to say purchase before Christmas 12/2023 from day one I been having issues with this web site on my purchase that is over $900.
I reach out to the company email and called but no call back only email. The issue that I had was that I bought paper clip twisted bracelet and it broke not even 5 minutes when I used it for the first time. Supper thin and I informed the company that I feel for sure not the only one who claimed about this it which also had a not in the box delicate, or something to those words. I ask for refund they said No only store credit yes mid you the offer to pay for the return delivery don’t get me wrong that is nice but now today 2/17/24 when going to use my store credit it didn’t apply and charged again my credit card. I notified my credit card and babygold on email/ telephone to apply my store credit and refund the check back to my card. Now I am just waiting. Let’s see if they will fix my issue. Not a satisfied customer and they said satisfaction guaranteed. Not sure about that.
Annette
August 2, 2023 at 8:18 pmI purchased this item as a gift from my mother. when it arrived it was already broken. As I looked at the bracelet, I can see that the metal is extremely soft very easily to bend. Regardless went back-and-forth on emails. They needed a picture before they could do anything else. When I clearly stated in my first email I want a refund, the answer should’ve been you won’t get one since this is a custom order. Not please send me a picture first. Now I get a email today saying my order is being processed and will receive it in 2 weeks. When I clearly asked for this to be expedited as its a gift. I just order a custom bracelet from ring concierge, great quality and really easy to work with.
Janell
February 17, 2024 at 9:17 pmI am in the same situation not good service like I put in my review said customer guaranteed I don’t feel that way at all.